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Support

Help with reports, pricing questions, and property issues.

Use this form when you need clarification, want us to review a report, or need help with a specific property. Your request is linked to the right report and account details for follow-up.

Property-linked support

Expect a follow-up by email with the right property and report details attached.

Before you send

The fastest support requests mention the property, what feels off, and whether you need clarification, correction, regeneration, or delivery help.

Typical requests

  • Ask why a value range is wider than expected.
  • Flag a comparable, address, or property-detail mismatch.
  • Request a re-review after important property updates.
  • Ask how to present the report to an owner, seller, or buyer.

Useful details

If you are signed in, we can automatically connect the request to your reports, credits, and recent activity.

  • Mention the property address or report URL when possible.
  • Say whether the issue affects the preview, the full report, the PDF, or account access.
  • Include the expected price or market intuition if the valuation feels off.

If you are signed in, we can automatically connect the request to your reports, credits, and recent activity.

Analytics consent

We use Google Analytics to improve our reports and user experience. No property addresses or sensitive personal information are shared with Google Analytics.